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Frequently asked questions
How long does shipping take?+
UK orders ship within 24 hours and arrive in 2–3 business days. International orders take 5–10 business days.
Do you ship internationally?+
Yes — we ship to the UK, EU, US, Canada and Australia.
What's your returns policy?+
30-day no-quibble returns on all unused items in original packaging.
Do your filters come with a warranty?+
Yes — every FORBAY product carries a 2-year warranty against defects.
Which currencies can I pay in?+
GBP, USD and EUR — switch in the top bar of the site.